h Operational Learning & Development Consultant

Job Categories

Operational Learning & Development Consultant - Surbiton, Surrey

Salary: £28,000 (possible increase to £30,000 if successfully pass probationary period)

Are you looking to utilise your analytical, training, coaching and mentoring skills and work alongside three Learning & Development Consultants, where the focus is ensuring employees are equipped with the skills and knowledge to deliver high levels of Customer Service? The main purpose of this position is to conduct needs analysis, design, delivery and evaluation of induction & up-skill training courses. Lead and motivate groups of delegates to ensure effective delivery of learning that results in satisfactory achievement of targets/standards. Provide coaching/mentoring during courses, and during Academy, setting personal development plans where appropriate. Manage the behaviour of delegates to ensure an effective Induction and Academy process. Support Operational Team Leaders by providing detailed, structured, handover documents that facilitate the transition from L&D to Team Leader support.
Interview Tips

Looking for interview tips?

Checkout our helpful hot list »

  • 100% again another well matched candidate. The whole accounts department now consists of HT candidates.

    Practice Manager Legal Company in Surrey
  • We have used Howett Thorpe for a number of roles. The relationship we have with the staff there is excellent and we know it's only a quick call and they will have everything in hand.

    Human Resources IT company in Surrey
  • Richard was fantastic - great quality CVs and a pleasure to work with, would definitely use Howett Thorpe again.

    Human Resources Catering Company in Middlesex
  • Excellent service as usual! Wouldn't use another agency - Howett Thorpe are the only agency that don't harass me every other week!

    Finance Manager Leisure Industry in Surrey
  • Julia is a joy to work with. Understands needs of role and company. Fourth recruitment done for me and has yet to provide a CV I wouldn't hire. She is the reason I use Howett Thorpe, a real asset you.

    Group Financial Controller IT company in Hampshire
  • Julia has saved me so much time and effort by ensuring that I get the right CV's. She has made sure that the process runs as smoothly as possible, and is a pleasure to work with. I cannot recommend Julia highly enough.

    Group Financial Controller IT company, Surrey
  • Laura was amazing and made me feel at ease the whole way through the whole interview process to getting the job.  She really is one in a million.

    Group Financial Controller G Potts
  • We have worked with Laura for several years now and she always manages to understand our needs, she is a dream to work with.

    Finance Manager Import Company in Surrey
  • Very helpful and prompt in arranging suitable candidates.

    Processing Manager Business Services in Surrey