Talented, globally minded and accomplished Area Manager with a successful track record in luxury brand retail to bring to a new high-end environment. Inspirational leader to empower retail teams to perform at optimum levels through coaching, encouraging a culture of accountability and creating brand ambassadors to resolve customer service issues. Committed to driving revenue across multiple luxury retail outlets by putting heart and soul into every brand, including visual merchandising, events and product promotions to attract new clientele.
Exposure includes:
- Led area management for six luxury stores, driving £26M in annual turnover and achieving a 30% sales increase through strategic leadership, goal setting, and continuous performance monitoring.
- Managed and developed six direct reports, inspiring in-store teams to deliver exceptional sales, service, and customer experiences in a proactive, commercially focused environment.
- Utilised sales data and customer feedback to improve footfall, optimise product performance, and identify underperforming areas through regular store visits and capability assessments.
- Enhanced operational efficiency and team capability, overseeing recruitment, managing staffing schedules, and ensuring compliance with sales policies and customer experience standards.
- Successfully project-managed the rollout of new branding areas in 10 stores, generating an additional £250K in revenue, while equipping teams with strong product knowledge and sales confidence.
Key Skills:
- Retail Area Management
- Store Management
- Luxury Brand Sales
- Team Leadership
- Operations Management
- Budget Control
- Project Management
- New Store Launch
- Health & Safety Compliance
- Training Facilitation
- Customer Experience (CX)
- Strategy Development
Notice period: Available immediately
Candidate ref: 84761
To discuss this candidate or request a full CV, please contact:
Lillie Coxon – 01252 718777
Lillie.Coxon@howett-thorpe.co.uk