Experienced Credit and Collections professional with a proven track record in resolving customer claims, reducing overdue accounts, and improving service delivery. Skilled in driving collaboration and process improvements with cross-functional teams in Sales, Finance, and Supply Chain to address and prevent recurring customer issues. Expertise includes managing and analysing disputed claims, performing month-end reporting, and handling customer agreements to ensure compliance and reduce unauthorized expenditure. Looking for a credit control position which aligns better with family commitments.
Exposure includes
- Resolving customer claims and reducing overdue accounts
- Collaborating with Sales, Finance, and Supply Chain teams to improve processes and resolve root causes of claims
- Reporting and escalating overdue cases to ensure timely resolution
- Conducting root cause analysis to prevent recurring issues and improve customer satisfaction
- Managing customer agreements
- Performing month-end reporting and ad hoc financial analysis
- Leading continuous improvement projects to optimize delivery costs and service efficiency
System exposure: SAP, MS Office, advanced Excel
Notice period: Immediately Available
Candidate ref: 122037
To discuss this candidate or request a full CV, please contact:
Sarah Arnold – 01252 718777