This candidate has a diverse background that combines customer service, educational support, and administrative skills, making them a strong candidate for an administration position. Their experience involved high-volume customer interactions, demonstrating effective communication and problem-solving abilities. Additionally, their skills in database management and Microsoft Office will aid in administrative tasks. Their history of supporting individuals in various settings showcases their adaptability and dedication to ensuring smooth operations.
Exposure includes:
- Delivered high-quality customer service through face-to-face interactions, telephone support, and email correspondence.
- Handled a high volume of daily enquiries and calls, consistently meeting performance targets related to call handling, quality, and customer satisfaction.
- Responded promptly to email and website enquiries, providing accurate information and efficient issue resolution.
- Applied strong knowledge of council services to support public enquiries across a broad range of topics.
- Managed sales of engineering supplies, including sourcing, ordering, and coordinating timely collection or delivery of parts.
- Built and maintained strong relationships with existing clients while proactively identifying opportunities to grow the customer base.
- Maintained accurate sales records and ensured stock levels were monitored, secured, and replenished as needed.
- Ensured all sales documentation and inventory records were up to date and compliant with company procedures
Qualifications
DBS Check – Adult and Social Care – Active
DBS Check – Children within Schools – Active
GCSE’s and A Levels
Software knowledge: Microsoft Office: Including applications including Excel, PowerPoint, Word, Outlook, etc.
Notice period: Immediately Available
Candidate Ref: 84815
To discuss this candidate or request a full CV, please contact:
Lillie Coxon – 01252 718777
Email – lillie.coxon@howett-thorpe.co.uk