Our client, a well-established logistics company, working with major clients across the UK and EU, is seeking a capable and proactive Operations Assistant to support their Operations Director and assist in the smooth running of the Operations department. This is a key role that requires exceptional organisation, a strong work ethic, and the ability to handle varied responsibilities within a busy logistics operation.
The role is fully office based and the successful candidate must have a driving licence and vehicle due to the rural location. Working hours are 9 am to 5 pm, Monday to Friday, although there is flexibility available.
Operations Assistant – Benefits
- Competitive salary with performance-related company bonuses.
- Ongoing training and professional development.
- Progression opportunities within a growing business.
- Free onsite parking.
- Supportive and friendly team environment.
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Stable, long-term employment in a thriving logistics business.
Operations Assistant – About The Role
- Provide support to the Operations Director.
- Act as a key point of contact for selected client accounts.
- Handle incoming calls and emails, responding or redirecting as appropriate.
- Draft and send emails and correspondence with excellent grammar and tone.
- Prepare and maintain spreadsheets, records, and reports.
- Manage and update electronic and paper-based files and systems.
- Monitor and respond to quote requests.
- Produce and distribute delivery paperwork.
- Assist in coordinating site visits and verifying documentation.
- Process and track holiday requests, timesheets, and work records.
- Support invoice preparation by logging completed jobs and requesting purchase orders.
- Conduct regular checks on licence verifications.
- Organise, maintain, and order office supplies, uniforms, and first aid kits.
- Support internal health & safety initiatives, including fire alarm testing and online training.
- Offer hospitality to visiting clients or partners as required.
- Complete ad-hoc administrative tasks to support wider team needs.
The successful Operations Assistant will have:
- Impeccable written and verbal English, with excellent grammar.
- Strong organisational and time management skills.
- Confident email and telephone communicator.
- Advanced proficiency in MS Office (particularly Excel, Word, and Outlook).
- Experience using CRM or CMS platforms desirable (training provided).
- Previous financial/admin/accounting experience desirable.
- High attention to detail and ability to work methodically.
- Comfortable working both independently and within a close-knit team.
- Flexible, proactive, and responsive to changing priorities.
- Discreet and professional, with a strong understanding of confidentiality.