Salary : £30,000 - £35,000 FTE

Our client is a well-known organisation that works closely with the social housing and facilities management sectors.

An opportunity has arisen in their finance team for a Credit Controller to manage the company’s credit and collections process.

This is a part time role (25 hours per week) and would suit a detail-oriented individual with excellent communication skills and a good understanding of credit control procedures.

Credit Controller – Benefits

  • Flexible and hybrid working
  • Customised health scheme for you and your dependents
  • Pension scheme
  • Progression, training, and personal development programmes
  • Frequent whole-team meetings and social events
  • Competitive holiday allowances and the company are closed between Christmas and New Year
  • Cycle to work scheme

Credit Controller – About The Role

Working within a small team the Credit Controller will aid the business in safeguarding cash flow against the effects of overdue debts by regularly reporting and highlighting any issues in order to mitigate risk for the organisation.

Your key responsibilities will be:

  • Implement and maintain effective credit control procedures to minimise risk and maximise collections
  • Process invoice requests and bank receipts from initiation to completion
  • Regularly monitor customer accounts to ensure prompt payments and pursue overdue invoices
  • Engage with customers to resolve outstanding payments and negotiate payment terms when necessary
  • Investigate and resolve discrepancies or disputes related to billing or payments
  • Maintain accurate records of customer interactions, payments, and credit agreements
  • Prepare and present regular reports on accounts receivable status to management
  • Collaborate with other departments, such as sales and customer service, to address credit-related issues and streamline processes

The successful Credit Controller will have:

  • A solid understanding of Credit Control procedures
  • A proactive and adaptable approach to work
  • Excellent verbal and written communication skills, with a professional and friendly telephone manner
  • Exceptional attention to detail and accuracy
  • Great organisation skills, ensuring deadlines are met and taking responsibility and accountability for quality outcomes
  • Embrace working as part of a team to meet objectives
  • Ability to remain calm in challenging situations
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