Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department.
This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service.
This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate.
Operations Coordinator – Benefits
- 25 days holiday + Bank Holidays
- Employer pension contribution (matched up to 5%)
- Performance-related bonus potential
- Death in service benefit
- Ongoing training and development with progression opportunities
Operations Coordinator – About The Role
Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities:
- Manage key customer accounts, ensuring excellent service and communication
- Handle incoming telephone calls and emails, responding or directing as appropriate
- Maintain accurate electronic and paper-based records, databases, and filing systems
- Perform data entry and maintain internal systems
- Produce delivery and job documentation
- Respond to quote requests and coordinate site visits
- Review operational documentation for accuracy and presentation
- Log completed jobs for invoicing and obtain purchase orders where required
- Check timesheets for payroll processing and record working time information
- Provide hospitality for visitors when necessary
The successful Operations Coordinator will have:
- Excellent organisational skills with the ability to meet deadlines
- Strong communication skills with professional telephone manner
- Strong IT skills, particularly in Microsoft Outlook, Excel, and Word
- High attention to detail and ability to work methodically
- Ability to manage time effectively and prioritise tasks independently
- Experience working in a busy office environment
- Financial or accounting knowledge advantageous but not essential
- A flexible, proactive approach with the ability to adapt to changing priorities
- Ability to remain calm and effective under pressure